Terms & Conditions
By making a purchase with Something Borrowed, the customer agrees that he/she understands and is accepting the following Terms and Conditions.
Please note we charge a 50% deposit at the time of booking. This will secure your date. The remaining balance will be due on the day of the occasion. All items rented will be picked up and returned by the renter unless a setup and tear-down fee is purchased at the time of booking.
RENTAL PERIOD
​
All rental items are rented for a period of three days, beginning two days before the scheduled event date and ending one day after the event date. The customer agrees to pick up and return all rental items within this time period to Something Borrowed. The customer further agrees that the rented property shall [1] not be used beyond the intended capacity; [2] not be used in any manner for which it was not designed or designated; [3] not be used near an open flame; [4] not be used in a negligent manner.
**Pick-up and drop-off time is from 6 PM- 7 PM unless the customer has purchased a delivery and set-up fee. **
INSURANCE
The customer hereby agrees that he/she shall fully indemnify Something Borrowed, for any and all damage to or loss of the rented property. Insurance is built into the cost of each item in order to cover reasonable damages, including broken flowers, damaged petals, stains or other determined natural wear of ALL products and backdrops. Insurance will not cover items damaged beyond repair or items NOT returned. The buyer shall be responsible for the full value of items damaged beyond repair and/or unreturned items, estimated at 150% of the rental cost.
RETURNS
The customer hereby agrees to return the rented property and all original packaging materials to Something-Borrowed , using the provided instructions. The property must be returned to the determined shipping provider or location one day after the event date (return date). If this day falls on a Sunday or Federal Holiday, return on the following day. A $25 late fee will be charged per day, if not returned to the determined shipping provider or location by the date/time agreed to herein. A $50 fee will be charged for each packaging insert not returned. Something Borrowed is not responsible for any personal property unintentionally returned with rental property
CANCELLATION/CHANGE ORDER POLICY
Something Borrowed requires a 30-day notice on cancellations in order to issue a refund of the deposit. Orders canceled less than 30 days before the rental date will forfeit the 50% deposit.
Changes to an existing order can be made up to 30 days prior to the rental date by emailing somethingborrowedwtx@gmail.com Change order requests submitted within 30 days of the rental date are subject to availability. Exchanges must be at an equal or greater value. No cancellations of individual items are allowed within 30 days prior to the event date.